Effective Date: 7 September 2026
Last Updated: 7 September 2026
Welcome to Nutrychem. This Website Disclaimer explains the terms and limitations that apply to information, content, services, products and resources made available through www.nutrychem.co.za.
By accessing or using the Nutrychem website, you acknowledge and agree to the terms of this disclaimer.
1. General Information
The information provided on the Nutrychem website is intended for general informational, educational, business, marketing and wellness purposes.
While we make reasonable efforts to ensure that information published on our website is useful and accurate, we do not guarantee that all information will always be:
- Complete
- Accurate
- Current
- Error-free
- Suitable for your particular circumstances
- Available at all times
You should independently verify important information before relying on it.
2. Nutrychem Is a Marketplace
Nutrychem operates as an online marketplace connecting customers with independent vendors offering natural, herbal, wellness, beauty, personal-care and related products.
Products, product descriptions, photographs, claims, prices, ingredients, instructions and other information may be provided by independent vendors.
Unless expressly stated otherwise, Nutrychem is not the manufacturer, formulator, supplier or medical provider responsible for independently listed vendor products.
Each vendor remains responsible for the accuracy, quality, safety, legality, labelling, packaging and compliance of their products.
3. No Professional Advice
Nothing published on the Nutrychem website should be interpreted as:
- Medical advice
- Legal advice
- Financial advice
- Tax advice
- Professional healthcare advice
- A diagnosis
- A prescription
- A guarantee of business results
Where professional advice is required, you should consult an appropriately qualified professional.
For health-related products and information, please also read our Medical & Herbal Disclaimer.
4. Product Information
Product information displayed on Nutrychem may include information supplied by vendors.
Customers should carefully review product information before purchasing, including:
- Ingredients
- Product size
- Directions for use
- Warnings
- Allergens
- Storage instructions
- Expiry or best-before information where applicable
- Manufacturer or vendor information
- Intended use
If you require additional information before purchasing, you should contact the relevant vendor or Nutrychem where appropriate.
5. Natural and Handmade Products
Many products available through Nutrychem may be handmade, naturally formulated or produced in small batches.
Natural variations in colour, scent, texture, appearance, size or consistency may occur and do not necessarily indicate that a product is defective.
Customers should review the relevant product description and any applicable returns policy before purchasing.
6. Health, Herbal and Wellness Claims
Nutrychem provides access to products and information relating to wellness, natural ingredients, herbs, beauty and personal care.
References to traditional uses, benefits, properties or wellness effects should not automatically be interpreted as medical claims or as a guarantee that a product will prevent, treat or cure a disease or medical condition.
Individual results may vary.
Please consult a qualified healthcare professional before using products containing active, herbal, medicinal or supplement ingredients where appropriate.
7. Third-Party Content
The Nutrychem website may contain content submitted or published by independent vendors, customers, creators, partners or other third parties.
Third-party content may include:
- Product descriptions
- Customer reviews
- Testimonials
- Images
- Videos
- Articles
- Vendor profiles
- Social media content
- Business information
- Promotional material
Nutrychem does not necessarily endorse every statement, opinion, claim or representation contained in third-party content.
8. Customer Reviews and Testimonials
Reviews and testimonials represent the opinions and experiences of the individuals who submit them.
A customer’s experience with a product or service does not guarantee that another customer will experience the same results.
Nutrychem does not represent that testimonials are typical or representative of all customers.
We may moderate, remove or restrict reviews that violate our policies or applicable requirements.
9. Business and Marketing Information
Nutrychem may publish educational information relating to:
- Starting and growing a product business
- Branding
- Packaging
- Marketing
- Social media
- E-commerce
- Search engine optimisation
- Advertising
- Content creation
- Product photography
- Online selling
- Business development
Such information is provided for educational purposes and does not constitute a guarantee of business success, sales, income, customer growth or advertising performance.
Business results depend on numerous factors outside Nutrychem’s control.
10. Pricing and Availability
We make reasonable efforts to display accurate product prices, availability, promotions and service information.
However, prices, stock levels, promotions, vendor information and availability may change without notice.
A product appearing on the website does not necessarily guarantee that it remains available for purchase.
Where an error occurs, Nutrychem may take reasonable steps to correct the error, including cancelling an affected order where legally permitted.
11. Website Availability
We aim to keep the Nutrychem website available and functioning properly. However, we do not guarantee that the website will:
- Always be available
- Operate without interruption
- Be free from technical errors
- Be free from viruses or other harmful components
- Be compatible with every device or browser
- Remain unchanged
Website access may occasionally be interrupted because of maintenance, upgrades, technical problems, hosting issues, security measures or circumstances outside our reasonable control.
12. External Links
The Nutrychem website may contain links to third-party websites, platforms, social media accounts or services.
These links may be provided for convenience or additional information.
Nutrychem does not control third-party websites and is not responsible for their:
- Content
- Accuracy
- Availability
- Privacy practices
- Security
- Products or services
- Terms and conditions
Accessing third-party websites is at your own discretion and subject to the terms and policies of those websites.
13. Marketplace Transactions
When you purchase a product from an independent vendor through Nutrychem, the relevant vendor remains responsible for fulfilling the product-related obligations applicable to that sale.
Nutrychem may facilitate:
- Product discovery
- Marketplace transactions
- Payment processing
- Vendor communication
- Order management
- Delivery coordination
- Customer support
- Returns and refunds administration
The exact responsibilities of Nutrychem and vendors are governed by our Terms & Conditions, Vendor Terms & Conditions, Refund & Returns Policy and Delivery & Shipping Policy.
14. Delivery Services
Nutrychem may facilitate delivery through third-party logistics providers, including PUDO.
Delivery times are estimates and may be affected by vendor processing times, courier operations, weather, public holidays, operational disruptions, incorrect delivery information and other circumstances outside Nutrychem’s reasonable control.
Please refer to our Delivery & Shipping Policy for further information.
15. Intellectual Property
Unless otherwise stated, content created or published by Nutrychem, including branding, logos, graphics, website design, text, photographs, videos, educational materials and other original content, may be protected by intellectual property laws.
You may not reproduce, distribute, modify, sell, republish or commercially exploit Nutrychem’s proprietary content without appropriate permission, except where permitted by law.
Vendor and third-party content remains subject to the applicable rights and permissions of its respective owner.
16. No Guarantee of Results
Nutrychem does not guarantee specific results from:
- Products purchased through the marketplace
- Marketing services
- Advertising services
- SEO services
- Training or educational resources
- Business support services
- Digital tools
- Content strategies
- Branding services
- Packaging services
- Any other Nutrychem service or resource
Any examples of results, growth, sales, engagement or business performance are illustrative and should not be interpreted as guaranteed outcomes.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Nutrychem will not be responsible for losses or damages arising from reliance on website information, third-party content, vendor products or external websites, except where such liability cannot lawfully be excluded or limited.
Nothing in this disclaimer is intended to exclude, restrict or limit any consumer or other legal rights that cannot lawfully be excluded, restricted or limited under applicable South African law.
18. Your Responsibility
When using the Nutrychem website, you are responsible for:
- Providing accurate information
- Reviewing product information before purchasing
- Using products according to applicable instructions
- Protecting your account information
- Making informed purchasing decisions
- Obtaining professional advice where necessary
- Complying with applicable laws
- Reviewing relevant policies before using Nutrychem services
19. Privacy
Your use of the Nutrychem website may involve the collection and processing of personal information.
Our handling of personal information is governed by our Privacy Policy, which explains what information we collect, why we collect it, how it may be used and the rights available to users under applicable privacy laws.
20. Changes to This Disclaimer
Nutrychem may update this Website Disclaimer from time to time to reflect changes to our website, services, business practices or applicable legal requirements.
The latest version published on the Nutrychem website will apply from its stated effective date.
21. Governing Law
This Website Disclaimer is governed by the laws of the Republic of South Africa, subject to any mandatory rights and protections applicable to consumers.
22. Contact Nutrychem
If you have questions about this Website Disclaimer or the use of our website, please contact us:
WhatsApp: +27 79 080 8075
Email: Info@nutrychem.co.za
Website: www.nutrychem.co.za
Important Notice
Nutrychem is a marketplace and business-support platform. Information available on our website is provided for general informational purposes and should not be treated as professional medical, legal, financial or other specialist advice. Products sold by independent vendors remain the responsibility of the respective vendors.
